In order to communicate effectively, Felles Instruments recommend you send email to info@felles.cn or click on "Online Customer Service" to contact us. Our company has full-time staff to handle customers emails and online customer service message.
Due to differences in the pronunciation of different parts of the country, some customers leave the phone number and emailbox by telephone are not eaisly to be properly recorded, resulting in technical solutions or quotations can not be delivered in time.
Sending email or online customer service message inquiries will effectively avoid the problem, improve communication efficiency.
Unified contact of China:
Email: info@felles.cn or info@f-lab.cn
Web: www.felles.cn www.f-opt.cn ( for laser products)
www.felle.cn www.f-lab.cn (for analysis instruments bio-photoincs instruments, lab instruments)
Tel: +86-21-51300728, +86-21-51877350
offices
Shanghai office--Headquarters and operations center
Tel: +86-21-51300728 021-51877350 Fax:+86-21-51564006
Email: info@felles.cn or info@f-lab.cAdd: Level 5, 159 Madang Road, North Block Xintiandi, Shanghai 200021, P.R. China
Also the Subsidiary : Felles Fine Instruments (Shanghai) Co.,Ltd for instrument import service
Tianjin office --Headquarters and operations center
Tel: +86-22-27056775 +86-22-83711225
Fax: +86-22-83711223
Email: info@felles.cn or info@f-lab.cn
Add: Rm 921, 9/F, D/Building Hi-tech Information Square, Huayuan New Technology Industrial Park, Tianjin 300384 China
also the sister company Divine Aid Enterprise International for instruments import service
Attn: Mrs. Chen wei
Hongkong office -operations center for international trade and payment
Add: Units A &B, 15/F, Neich Tower , 128 Gloucester Road, Wanchai, Hongkong
Tel: 00852-28386085 Fax:00852-28226261
Email: info@felles.cn or info@f-lab.cn
Warehouse for products receiving:
Felles Photonic Instruments (China) Limited Hongkong(YD10862)
NOTIFY: AWB CNEE & W/H ADDRESS:
Add: Flat E,2/F,High Win Ind Bldg,NO.47 Hoi Yuen Rd,Kwun Tong,Kowloon, 99777,Hongkong
Tel:+852 93828790 Attn: Ms. Rita_leung(YD10862)
Other offices please contact Shanghai office.